Airphil Express, the fastest growing budget airline in the Philippines, was recently awarded the top airline reliability performance award for the Q400* aircraft in the Oceania region by Bombardier, besting other airlines within this product category and region.
Airphil Express achieved the highest overall dispatch reliability, and placed first overall in the Q400* aircraft category for the Oceania region.
Bombardier applauded Airphil Express' outstanding performance at a ceremony held during the company's fourth annual Award Gala Dinner in Toronto, Canada.
"The winners of the Airline Performance Reliability Awards have achieved world-class performance over the past year.We congratulate Airphil Express, its management team and all its employees on their excellent results," said Todd Young, Vice President, Customer Services and Support, Bombardier Commercial Aircraft.
"We are proud of this tremendous achievement and all of our employees who contribute daily to the success of our operation," said Alfredo Herrera, senior vice president for Marketing and Sales
The recognition was based on a review of the reliability statistics for airlines operating Q400* aircraft that have achieved over 99% dispatch reliability.
Airphil Express currently operates the newest aircraft fleet in the country. The company has more than 23 local destinations from its Manila hub alone, and at the end of 2010 introduced its first international destination, Singapore, with plans to launch more overseas destinations in the near future.
Airphil Express is also the only budget carrier in the region offering great-value travel services such as a 15 kg free baggage allowance and an added 7 kg hand carry allowance. It also provides excellent travel assistance like Web check-in, travel insurance, seat selector, and pre-paid baggage.